Thursday, August 15, 2019
A Dirty Job Chapter 3
3 BENEATH THE NUMBER FORTY-ONE BUS It was two weeks before Charlie left the apartment and walked down to the auto-teller on Columbus Avenue where he first killed a guy. His weapon of choice was the number forty-one bus, on its way from the Trans Bay station, by the Bay Bridge, to the Presidio, by the Golden Gate Bridge. If you're going to get hit by a bus in San Francisco, you want to go with the forty-one, because you can pretty much figure on there being a nice bridge view. Charlie hadn't really counted on killing a guy that morning. He had hoped to get some twenties for the register at the thrift store, check his balance, and maybe pick up some yellow mustard at the deli. (Charlie was not a brown mustard kind of guy. Brown mustard was the condiment equivalent of skydiving ââ¬â it was okay for race-car drivers and serial killers, but for Charlie, a fine line of French's yellow was all the spice that life required.) After the funeral, friends and relatives had left a mountain of cold cuts in Charlie's fridge, which was all he'd eaten for the past two weeks, but now he was down to ham, dark rye, and premixed Enfamil formula, none of which was tolerable without yellow mustard. He'd secured the yellow squeeze bottle and felt safer now with it in his jacket pocket, but when the bus hit the guy, mustard completely slipped Charlie's mind. It was a warm day in October, the light had gone autumn soft over the city, the summer fog had ceased its relentless crawl out of the Bay each morning, and there was just enough breeze that the few sailboats that dotted the Bay looked like they might have been posing for an Impressionist painter. In the split second that Charlie's victim realized that he was being run over, he might not have been happy about the event, but he couldn't have picked a nicer day for it. The guy's name was William Creek. He was thirty-two and worked as a market analyst in the financial district, where he had been headed that morning when he decided to stop at the auto-teller. He was wearing a light wool suit and running shoes, his work shoes were tucked into a leather satchel under his arm. The handle of a compact umbrella protruded from the side pocket of the satchel, and it was this that caught Charlie's attention, for while the handle of the umbrella appeared to be made of faux walnut burl, it was glowing a dull red as if it had been heated in a forge. Charlie stood in the ATM line trying not to notice, trying to appear uninterested, but he couldn't help but stare. It was glowing, for fuck's sake, didn't anyone see it? William Creek glanced over his shoulder as he slid his card into the machine, saw Charlie looking at him, then tried to will his suit coat to expand into great manta-ray wings to block Charlie's view as he keyed in his PIN number. Creek snatched his card and the expectorated cash from the machine, turned, and headed away quickly toward the corner. Charlie couldn't stand it any longer. The umbrella handle had begun to pulsate red, like a beating heart. As Creek reached the curb, Charlie said, ââ¬Å"Excuse me. Excuse me, sir!â⬠When Creek turned, Charlie said, ââ¬Å"Your umbrella ââ¬â ââ¬Å" At that point, the number forty-one bus was coming through the intersection at Columbus and Vallejo at about thirty-five miles per hour, angling toward the curb for its next stop. Creek looked down at the satchel under his arm where Charlie was pointing, and the heel of his running shoe caught the slight rise of the curb. He started to lose his balance, the sort of thing we all might do on any given day while walking through the city, trip on a crack in the sidewalk and take a couple of quick steps to regain equilibrium, but William Creek took only one step. Back. Off the curb. You can't really sugarcoat it at this point, can you? The number forty-one bus creamed him. He flew a good fifty feet through the air before he hit the back window of a SAAB like a great gabardine sack of meat, then bounced back to the pavement and commenced to ooze fluids. His belongings ââ¬â the satchel, the umbrella, a gold tie bar, a Tag Heuer watch ââ¬â skittered on down the street, ricocheting off tires, shoes, manhole covers, some coming to rest nearly a block away. Charlie stood at the curb trying to breathe. He could hear a tooting sound, like someone was blowing a toy train whistle ââ¬â it was all he could hear, then someone ran into him and he realized it was the sound of his own rhythmic whimpering. The guy ââ¬â the guy with the umbrella ââ¬â had just been wiped out of the world. People rushed, crowded around, a dozen were barking into cell phones, the bus driver nearly flattened Charlie as he rushed down the sidewalk toward the carnage. Charlie staggered after him. ââ¬Å"I was just going to ask him ââ¬â ââ¬Å" No one looked at Charlie. It had taken all of his will, as well as a pep talk from his sister, to leave the apartment, and now this? ââ¬Å"I was just going to tell him that his umbrella was on fire,â⬠Charlie said, as if he was explaining to his accusers. But no one accused him, really. They ran by him, some headed toward the body, some away from it ââ¬â they batted him around and looked back, baffled, like they'd collided with a rough air current or a ghost instead of a man. ââ¬Å"The umbrella,â⬠Charlie said, looking for the evidence. Then he spotted it, almost down at the next corner, lying in the gutter, still glowing red, pulsating like failing neon. ââ¬Å"There! See!â⬠But people were gathered around the dead man in a wide semicircle, their hands to their mouths, and no one was paying any attention to the frightened thin man spouting nonsense behind them. He threaded his way through the crowd toward the umbrella, determined now to confirm his conviction, too far in shock to be afraid. When he was only ten feet away from it he looked up the street to make sure another bus wasn't coming before he ventured off the curb. He looked back just as a delicate, tar-black hand snaked out of the storm drain and snatched the compact umbrella off the street. Charlie backed away, looking around to see if anyone had seen what he had seen, but no one had. No one even made eye contact. A policeman trotted by and Charlie grabbed his sleeve as he passed, but when the cop spun around and his eyes went wide with confusion, then what appeared to be real terror, Charlie let him go. ââ¬Å"Sorry,â⬠he said. ââ¬Å"Sorry. I can see you've got work to do ââ¬â sorry.â⬠The cop shuddered and pushed through the crowd of onlookers toward the battered body of William Creek. Charlie started running, across Columbus and up Vallejo, until his breath and heartbeat in his ears drowned all the sounds of the street. When he was a block away from his shop a great shadow moved over him, like a low-flying aircraft or a huge bird, and with it Charlie felt a chill vibrate up his back. He lowered his head, pumped his arms, and rounded the corner of Mason just as the cable car was passing, full of smiling tourists who looked right through him. He glanced up, just for a second, and he thought he saw something above, disappearing over the roof of the six-story Victorian across the street, then he bolted through the front door of his shop. ââ¬Å"Hey, boss,â⬠Lily said. She was sixteen, pale, and a little bottom heavy ââ¬â her grown-woman form still in flux between baby fat and baby bearing. Today her hair happened to be lavender: fifties-housewife helmet hair in Easter-basket cellophane pastel. Charlie was bent over, leaning against a case full of curios by the door, sucking in deep raspy gulps of secondhand store mustiness. ââ¬Å"I ââ¬â think ââ¬â I ââ¬â just ââ¬â killed ââ¬â a ââ¬â guy,â⬠he gasped. ââ¬Å"Excellent,â⬠Lily said, ignoring equally his message and his demeanor. ââ¬Å"We're going to need change for the register.â⬠ââ¬Å"With a bus,â⬠Charlie said. ââ¬Å"Ray called in,â⬠she said. Ray Macy was Charlie's other employee, a thirty-nine-year-old bachelor with an unhealthy lack of boundaries between the Internet and reality. ââ¬Å"He's flying to Manila to meet the love of his life. A Ms. LoveYouLongTime. Ray's convinced that they are soul mates.â⬠ââ¬Å"There was something in the sewer,â⬠Charlie said. Lily examined a chip in her black nail polish. ââ¬Å"So I cut school to cover. I've been doing that since you've been, uh, gone. I'm going to need a note.â⬠Charlie stood up and made his way to the counter. ââ¬Å"Lily, did you hear what I said?â⬠He grabbed her by the shoulders, but she spun out of his grasp. ââ¬Å"Ouch! Fuck. Back off, Asher, you sado freak, that's a new tattoo.â⬠She punched him in the arm, hard, and backed away, rubbing her own shoulder. ââ¬Å"I heard, you. Cease your trippin', s'il vous plaà ®t.â⬠Lately, since discovering Baudelaire's Fleurs du Mal in a stack of used books in the back room, Lily had been peppering her speech with French phrases. ââ¬Å"French better expresses the profound noirness of my existence,â⬠she had said. Charlie put both hands on the counter to keep them from shaking, then spoke slowly and deliberately, like he was speaking to someone for whom English was a second language: ââ¬Å"Lily, I'm having kind of a bad month, and I appreciate that you are throwing away your education so you can come here and alienate customers for me, but if you don't sit down and show me a little fucking human decency, then I'm going to have to let you go.â⬠Lily sat down on the chrome-and-vinyl diner stool behind the register and pulled her long lavender bangs out of her eyes. ââ¬Å"So you want me to pay close attention to your confession to murder? Take notes, maybe get an old cassette recorder off the shelf and get everything down on tape? You're saying that by trying to ignore your obvious distress, which I would have to later recall to the police, so I can be personally responsible for sending you to the gas chamber, that I'm being inconsiderate?â⬠Charlie shuddered. ââ¬Å"Jeez, Lily.â⬠He was continually surprised at the speed and accuracy of her creepiness. She was like some creepiness child prodigy. But on the bright side, her extreme darkness made him realize that he probably wasn't going to go to the gas chamber. ââ¬Å"It wasn't that kind of killing. There was something following me, and ââ¬â ââ¬Å" ââ¬Å"Silence!â⬠Lily put her hand up, ââ¬Å"I'd rather not show my employee spirit by committing every detail of your heinous crime to my photographic memory to be recalled in court later. I'll just say that I saw you but you seemed normal for someone without a clue.â⬠ââ¬Å"You don't have a photographic memory.â⬠ââ¬Å"I do, too, and it's a curse. I can never forget the futility of ââ¬â ââ¬Å" ââ¬Å"You forgot to take out the trash at least eight times last month.â⬠ââ¬Å"I didn't forget.â⬠Charlie took a deep breath, the familiarity of arguing with Lily was actually calming him down. ââ¬Å"Okay then, without looking, what color shirt are you wearing?â⬠He raised an eyebrow like he had her there. Lily smiled and for a second he could see that she was just a kid, kind of cute and goofy under the fierce makeup and attitude. ââ¬Å"Black.â⬠ââ¬Å"Lucky guess.â⬠ââ¬Å"You know I only own black.â⬠She grinned. ââ¬Å"Glad you didn't ask hair color, I just changed this morning.â⬠ââ¬Å"That's not good for you, you know. That dye has toxins.â⬠Lily lifted the lavender wig to reveal her close-cut maroon locks underneath, then dropped it again. ââ¬Å"I'm all natural.â⬠She stood and patted the bar stool. ââ¬Å"Sit, Asher. Confess. Bore me.â⬠Lily leaned back against the counter, and tilted her head to look attentive, but with her dark eye makeup and lavender hair it came off more like a marionette with a broken string. Charlie came around the counter and sat on the stool. ââ¬Å"I was just in line behind this William Creek guy, and I saw his umbrella glowingâ⬠¦Ã¢â¬ And Charlie went through the whole story to her, the umbrella, the bus, the hand from the storm sewer, the bolt for home with the giant dark shadow above the rooftops, and when he was finished, Lily asked, ââ¬Å"So how do you know his name?â⬠ââ¬Å"Huh?â⬠Charlie said. Of all of the horrible, fantastic things she might have asked about, why that? ââ¬Å"How do you know the guy's name?â⬠Lily repeated. ââ¬Å"You barely spoke to the guy before he bit it. You see it on his receipt or something?â⬠ââ¬Å"No, Iâ⬠¦Ã¢â¬ He didn't have any idea how he knew the man's name, but suddenly there was a picture in his head of it written out in big, block letters. He leapt off the stool. ââ¬Å"I gotta go, Lily.â⬠He ran through the door into the stockroom and up the steps. ââ¬Å"I still need a note for school,â⬠Lily shouted from below, but Charlie was dashing through the kitchen, past a large Russian woman who was bouncing his baby daughter in her arms, and into the bedroom, where he snatched up the notepad he kept on his nightstand by the phone. There, in his own blocky handwriting, was written the name William Creek and, under it, the number 12. He sat down hard on the bed, holding the notepad like it was a vial of explosives. Behind him came the heavy steps of Mrs. Korjev as she followed him into the bedroom. ââ¬Å"Mr. Asher, what is wrong? You run by like burning bear.â⬠And Charlie, because he was a Beta Male, and there had evolved over millions of years a standard Beta response to things inexplicable, said, ââ¬Å"Someone is fucking with me.â⬠Lily was touching up her nail polish with a black Magic Marker when Stephan, the mailman, came through the shop door. ââ¬Å"ââ¬ËSup, Darque?â⬠Stephan said, sorting a stack of mail out of his bag. He was forty, short, muscular, and black. He wore wraparound sunglasses, which were almost always pushed back on his head over hair braided in tight cornrows. Lily had mixed feelings about him. She liked him because he called her Darque, short for Darquewillow Elventhing, the name under which she received mail at the shop, but because he was cheerful and seemed to like people, she deeply mistrusted him. ââ¬Å"Need you to sign,â⬠Stephan said, offering her an electronic pad, on which she scribbled Charles Baudelaire with great flourish and without even looking. Stephan plopped the mail on the counter. ââ¬Å"Working alone again? So where is everyone?â⬠ââ¬Å"Ray's in the Philippines, Charlie's traumatized.â⬠She sighed. ââ¬Å"Weight of the world falls on me ââ¬â ââ¬Å" ââ¬Å"Poor Charlie,â⬠Stephan said. ââ¬Å"They say that's the worst thing you can go through, losing a spouse.â⬠ââ¬Å"Yeah, there's that, too. Today he's traumatized because he saw a guy get hit by a bus up on Columbus.â⬠ââ¬Å"Heard about that. He gonna be okay?â⬠ââ¬Å"Well, fuck no, Stephan, he got hit by a bus.â⬠Lily looked up from her nails for the first time. ââ¬Å"I meant Charlie.â⬠Stephan winked, despite her harsh tone. ââ¬Å"Oh, he's Charlie.â⬠ââ¬Å"How's the baby?â⬠ââ¬Å"Evidently she leaks noxious substances.â⬠Lily waved the Magic Marker under her nose as if it might mask the smell of ripened baby. ââ¬Å"All good, then,â⬠Stephan smiled. ââ¬Å"That's it for today. You got anything for me?â⬠ââ¬Å"I took in some red vinyl platforms yesterday. Men's size ten.â⬠Stephan collected vintage seventies pimp wear. Lily was to be on the lookout for anything that came through the shop. ââ¬Å"How tall?â⬠ââ¬Å"Four inches.â⬠ââ¬Å"Low altitude,â⬠Stephan said, as if that explained everything. ââ¬Å"Take care, Darque.â⬠Lily waved her Magic Marker at him as he left, and started sorting through the mail. There were mostly bills, a couple of flyers, but one thick black envelope that felt like a book or catalog. It was addressed to Charlie Asher ââ¬Å"in care ofâ⬠Asher's Secondhand and had a postmark from Night's Plutonian Shore, which evidently was in whatever state started with a U. (Lily found geography not only mind-numbingly boring, but also, in the age of the Internet, irrelevant.) Was it not addressed to the care of Asher's Secondhand? Lily reasoned. And was she, Lily Darquewillow Elventhing, not manning the counter, the sole employee ââ¬â nay ââ¬â the de facto manager, of said secondhand store? And wasn't it her right ââ¬â nay ââ¬â her responsibility to open this envelope and spare Charlie the irritation of the task? Onward, Elventhing! Your destiny is set, and if it be not destiny, then surely there is plausible deniability, which in the parlance of politics is the same thing. She drew a jewel-encrusted dagger from under the counter (the stones valued at over seventy-three cents) and slit the envelope, pulled out the book, and fell in love. The cover was shiny, like a children's picture book, with a colorful illustration of a grinning skeleton with tiny people impaled on his fingertips, and all of them appeared to be having the time of their lives, as if they were enjoying a carnival ride that just happened to involve having a gaping hole being punched through the chest. It was festive ââ¬â lots of flowers and candy in primary colors, done in the style of Mexican folk art. The Great Big Book of Death, was the title, spelled out across the top of the cover in cheerful, human femur font letters. Lily opened the book to the first page, where a note was paper-clipped. This should explain everything. I'm sorry. ââ¬â MF Lily removed the note and opened the book to the first chapter: ââ¬Å"So Now You're Death: Here's What You'll Need.â⬠And it was all she needed. This was, very possibly, the coolest book she had ever seen. And certainly not anything Charlie would be able to appreciate, especially in his current state of heightened neurosis. She slipped the book into her backpack, then tore the note and the envelope into tiny pieces and buried them at the bottom of the wastebasket.
Wednesday, August 14, 2019
To What Extent was the USA a Free and Fair Society in the 1920s?
I don't agree that the USA was a free and fair society in the ââ¬ËRoaring Twenties'. Not everyone had the rights to get a good job and earn money. Blacks and immigrants were just some of these minority groups that were prejudiced against. Although this was true, the , of Americans could purchase things they never could before, they could watch ââ¬Å"Nickelodeonsâ⬠, they could listen to the radio. In this essay I will explain who didn't benefit, who did and to what extent the U. S. Was a free and fair society and explain who was caught in the middle of these groups. There were a number of groups who weren't being treated with liberty and fairness in the 1920s. Many Americans were experiencing this freedom, many others were facing racism and prejudice. A huge majority of Americans were immigrants or descendants of immigrants. It was the more recent immigrants that got the abuse. There was a hierarchy of these new citizens in the big American cities. At the top, and competing for the best jobs and highest salaries, were the bigger and better established groups of Irish-Americans, German-Americans and French Canadians. These groups scorned the newer Eastern Europeans and Italian immigrants, who in turn held contempt for the Mexicans and blacks, who were at the bottom of this scale. The Russian revolution of 1917, sparked communist ideas in Russia and Eastern Europe. The new Russian government had usurped the Tsar Nicholas and killed him and his family. With all the communist ideas floating around the countries below Russia, some were bound to come to America via the immigrants. And they did. The period when the U. S. overnment thought communist ideas were spread around America by anarchists and extremists was known as the Red Scare. Evidence was added to these fears and superstitions in 1919. 400,000 workers went on strike, and then the Boston Police Department striked and all hell broke loose in the city, as theives and looters had free reign over the city. Most people today believed the strikes were not to do with communists, but an economic difficulty. Because the government did not know any better, they thought communists would take over America. These fears weren't untrue, as some immigrants did feel the need to overthrow the government, and so leaflets were published in the city, calling for the abolishment of the current system. Bombs were planted against important figures, and one almost killed the Attorney General, Mitchell Palmer. He asked a man named Hoover to round up people with extremist beliefs. Hoover was a controversial man in history, and he built up 60,000 thousand files and deported 10,000 immigrants because of these extremist ideas. Only 556 of these had hard evidence. Mr Palmer, however, found these purges of communists popular, and used their popularity to run for president. As a result of this, Jews, blacks and even Catholics were accused of being communists. In fact, Palmer accused most minority groups in America. Palmer, though, caused his own undoing. He predicted a Red Revolution and when nothing happened he was ridiculed and lost his popularity. Black people had life very bad in the teens and 20s. The Ku Klux Klan had been revived after a film, and they were originally formed in America's Deep South, to keep the slave descendents in order. However, the clan had much support and managed to get some of its members into high positions of power, such as State Governors. The Klan, however, fell out of favour when its leader, Grand Wizard David Stevenson was accused of sexually motivated murder. The corruption of the Klan then became known to many, and that they were not to be trusted. Not everyone had it bad in the 20s. They were known as the ââ¬ËRoaring Twenties' because the equivalent of a revolution was taking place. America was quickly becoming known as the most technologically advanced country in the world, and one with an ever increasing economy. It easily overtook Britain, France and Germany, as these countries had taken sever financial losses in the First World War. The 1920s were described as ââ¬Å"one never-ending partyâ⬠. Sex was no longer taboo, as it had been in the 1800s and early 20th century. Women were seen as less subservient, and there was certainly a huge decrease in prejudice against them. They had decent jobs although still earned less money for the same job. The motor car had been ingeniously redesigned and reproduced by Henry Ford, founder of the world's largest motor company today. Radios and other luxuries were being mass-produced, and so music was becoming increasingly popular, especially Jazz. Wages were raised and so people could spend more money on what they wanted to spend it on. The film industry was being developed and Hollywood had been discovered. It is still the place today where the majority of films are made. The cinema was the most popular pastime of the American population. Films were silent until 1927, but were still incredibly popular, and more cinema tickets were being sold in a week than in a year in Britain today. Films about the former taboo subject of sex were being watched by millions of people. Women had major roles in these films and one of the most successful film stars of the 20s was a woman, Gloria Swanson. Because sex was no longer frowned upon, it was increasing outside marriage. The majority of the American population was incredibly happy. There is an extent to which the freedom and fairness goes in the U. S.. Women for example had it two ways. They were certainly less controlled by men, but they still couldn't work the top jobs or earn as much money in the same job as men. They didn't have the same rights still, although they were greatly improved. Black Americans could work a wider range of jobs, but were still prejudiced against and earned little money. This is why I do not think that the USA was a completely free and fair society in the 1920s, because not everyone had equal rights. Blacks are still treated awfully in the Deep South of America today, so the society is still not free or fair. Using this evidence, I don't think any society could be completely free and fair, as racism, prejudice and chauvinism has gone on for centuries.
Unit 2 assignment 1 Essay Example | Topics and Well Written Essays - 500 words
Unit 2 assignment 1 - Essay Example To fulfill the purpose of this study, the researcher designed three questions to be answered in the course of the study. The qualitative data collection methods used for this study involved open-ended questions. This is an appropriate method for this study in that it open-ended questions allowed the respondents to articulate their beliefs and insights freely. In addition, because there was no need for control of any behavioral events, a case study method was appropriate. Therefore, semi-structured interviews and participant observations were quite appropriate for this study. The problem in question involved workers and the research had to unravel why they shared or did not share knowledge. Therefore, through interviewing the workers that the researcher got to understand why they would choose to share or not share knowledge.This research design is quite consistent with the methods chosen for this study. Other additional data that the author would have said about the data collection strategies is how he managed to avoid bias. Use of semi-structured interviews allows the researcherââ¬â¢s respondents to provide many facts and opinions, as they wanted. This can make a researcher deviate from the main purpose of the study. The data needed for this research could have been collected differently using structured questions. Such an interview consists of verbally administered questionnaires where lists of predetermined questions are asked with little or no variation. This method is good because it consumes less time and resources. In addition, the fact that there is no variation in the questions makes the process less bias (Gill et al., 2008). However, although the method is cheap and easy to administer, they allow a limited participant response and thus not suitable for depth participation. The doctoral study has a well researched background in that the authors has researched well for this topic. The author has used
Tuesday, August 13, 2019
The Evolution of wall painting Essay Example | Topics and Well Written Essays - 500 words
The Evolution of wall painting - Essay Example The essay "The Evolution of wall painting" explores the wall painting and the stages of its evolution. In the religious setup, the styles of Frescoes and Mosaics are widely used, narrating the life of the Virgin Mary and Jesus. From them, one can draw a conclusion that, though wall painting changed, it remained the same in different setups. This paper seeks to explore the evolution of wall painting beginning in Paleolithic period to Early Renaissance.During the Paleolithic period, wall painting decoration was either decorated objects or figurines. From about 31, 000 to 12, 000 B.C, there were two main categories of painting, which were either decorated objects or portable pieces. Portable pieces were small figurines, while decorated objects were carved out of stone, clay, and also cave art. Paleolithic art majored itself in different subjects such as animal carvings, hunting scenes, and animals. It was an attempt to gain control over the environment through critical thinking. One can imply that painting was a powerful tool of revealing different ideas and concepts of the society. Wall painting was carried out in different colors, but mostly golden brown was used to reveal the beautiful nature of the painting. The following is an example of a wall painting of the Paleolithic period that depicts animals. The walls were covered with different paintings that revealed different subjects. In most cases, animals were the subject shown through shades of brown, red, black, and yellow.
Monday, August 12, 2019
Abraham lincoln as a trait,situational ,and transformational leader Assignment - 1
Abraham lincoln as a trait,situational ,and transformational leader - Assignment Example In astudy to determinethedistinctivetraits, a couple of researcheshavebeenconductwith theemphasis on identifyingthequalities of greatpersonalities. In 1948, Stogdill did a research on thetraitapproachandidentified ten leadershipcharacteristics(Northouse, 2010, p. 20).A similarstudywasdone by Mann (1959) but with littleemphasis on situational factorsandsuggested six traits that distinguish a leader from a non-leader. The two researchers realized five maintraits of an exceptionalleader. Abraham Lincoln as a lawyer, businessperson, andpoliticianexhibitsthesetraits, which includeintelligence, integrity, self-confidence, determination, andsociability. Northouse (2010) argue that an intelligent leader is one who portrays traits such as ââ¬Å"strong non-verbal ability, perceptional, and their reasoning appears superiorâ⬠(p.22). Abraham Lincoln is such leader. He was a well read, intelligent and an inspirational leader, which is evident through his devotion on the constitution and the rights of individuals (p.23). The second trait is his integrity nature, which is a quality of honesty and trustworthiness. According to Northouse (2012), such leaders take responsibility of their action and this bestows confidence in their followers (p. 24). Lincoln as a businessperson, became to be known as ââ¬Å"Honest Abeâ⬠a nickname he earned when he pledgedto payall the debts realized from his failed business. Thethird traitdepicted by Lincoln is self-confidence; the ability to be sure of oneââ¬â¢s proficiency and skills. Such ability influences others and thus, a leader feels confident that the efforts to influence others are justifiable. Lincoln with confidence, he appointed and swapped some Army commanders andhe defended his decisions against public attack and defended each one of the commanders.The forth trait is determination; the ability to get the task done through initiation,
Sunday, August 11, 2019
Delivering Added Value Essay Example | Topics and Well Written Essays - 2500 words
Delivering Added Value - Essay Example Management of Hilton Hotel(McGinnis C., 2005) has been known to take each customer encounter critically. Critical in the sense that all its services and facilities are geared towards satisfying the immediate business, comfort and leisure needs of the important customer. Hilton Hotel uses the value added activities (Harrison & Enz, 2005) that pertain to physical assets and processes including maximizing the people resources to win the hearts of its clients. Superior physical facilities are obvious sources of competitive advantage. Hilton Hotel is very famous for its very good use of the company's physical Hilton hotel is known worldwide for its high quality services in terms of satisfying the minimum requirements of the hotel guests of a good night's rest, comfort in the different venues of the hotel like the coffee bar, the entertainment section, the swimming pool, the sauna bath, and even where casinos are permitted inside the hotel premises. The Value chain, (Cooke, P., 1990) in Hotel Hilton's setting, divides the organizational processes into distinct activities that create value for the customer. Hotel Hilton's Value added activities are sources of strength or a competitive advantage when they give unique quality services to its many guests. This is what we call as quality in processes. Value added activities start from the Hotel Hilton's front desk, where c... This is what we call as quality in processes. Value added activities start from the Hotel Hilton's front desk, where check in is fast, enthusiastic and courteous. Employees, here, greet the customers with a happy face saying "aloha" or hello how can I help you, madame The clients, when checking out, will have fast and accurate billings for credit expenses from the client's stay at the coffee bar, the nightly entertainment section, the food service and the room services as well. Advertising is another major value adding activity for the Hilton Hotel. Magazines and newspapers as well other media outlets like the powerful television stations are being used as advertising outlets for Hilton Hotel. Its many services are even offered in the internet. One internet click at the word Hotel Hilton and the customer can register in any of its hotels. The customer can make a reservation check in a few days before flying to the hotel destination. The room service will be just one dial tone away. Another value added activity includes the support departments. These include the Hilton Hotel management, Hilton Hotel housekeeping department, the accounting and the purchasing departments. Another part of the value chain in a hotel setting is the information system and legal department. The different departments of the hotel must have accurate and up to date information for immediate decision making by the hotel staff assigned. The company often compares how it conducts its value added activities with the value added activities of its many competitors including other five star hotels in Europe. This comparison is needed so that the hotel can study the difference, in terms of services and facilities, and make the necessary
Saturday, August 10, 2019
Lean management Essay Example | Topics and Well Written Essays - 250 words
Lean management - Essay Example For instance, the companyââ¬â¢s board of directors could seek for crucial information from other board of directors from other companies on their preferred mode of production that has been successful in the other company. Secondly, they can conduct training on all the managers of the company on how to motivate employees and make better decisions affecting the company. Though the manager is not the only one entitled to making such important decisions affecting a company, their input is important. However, it is important for them to consider the input of other employees in the organization since the combined effort can bear better fruits than if a single entity was mandated to make such decisions. After some thorough investigation and gaining ample information on the required mode of production or service delivery, the board of directors, managers, and employees can then schedule a meeting and compare notes on the best alternative. They should ensure that the mode of production they come up with saves on cost but at the same time deliver quality products to customers. In addition, the mode of service delivery should enhance customer satisfaction for them to attract and retain more
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